A significant amount of valuable clinical time is wasted when an appointment is not attended; time which could otherwise have been allocated for the treatment of other patients.

Cancelled appointments will not usually incur any charge, even if we are informed on the same day. If it is not possible to keep an appointment, please let us know as soon as possible so we can offer the appointment time to someone else.

Failed appointments will not incur a charge, but patients will be contacted on the same or next day and the Receptionist will try to get a new appointment made as soon as possible.

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